Matt Glover, MGA Counselling Services, Melbourne

I was recommended to Carmen from OTM to help transition my small business from one bookkeeping system to Xero.

I was hesitant at first to spend the money, but now, with the project complete, I can say that it has been some of the best money my business has spent.

Carmen walked me through the process before beginning, outlining exactly what she was going to do. At every step she kept me informed of her progress, asked questions for clarification, and sought to understand the unique needs of my business. She made suggestions that I had not thought of, and set everything up to ensure that my bookkeeping would be much simpler and more accurate into the future.

When Carmen had moved across all my client data and historical information, she then sat with me and gave me personal lessons on how to use Xero. I can confidently say that I am now saving about four to five hours a week using what Carmen has set up, and BAS time is now a breeze.

My only regret is that I didn’t do this years earlier!

I highly recommend Carmen from OTM to other small business owners looking to establish an effective bookkeeping system.

Glen Waverley | Traffic Safe Driving Academy